Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1874 reviews
Reviews (1874)
I need to see him face to face
Oncology
August 31, 2023
Clinic appointment linked to cancer, they notify about the appointments. I come in for checkups every 6 weeks. I also come for monitoring thrombosis every 2 months. Keeping up to date with everything to ensure that treatment is working. Oncology department don’t pay for car parking. Going around looking for parking space is a nightmare which can add additional stress for patients. Oncologist and clinic nurse know I am deaf and know I need to see him face to face and will write things down on notepads.
There's always someone to direct us around.
Neurosurgery
August 31, 2023
Regularly here, neurosurgery today- really good. Was referred onto service, quick turn around. Had a physio app last week. Sent report off and had an appointment made for today. Not long got here but says there's a 1.5 hours delay to clinic. The hospital is massive and there's always someone to direct us around.
They've been okay
August 30, 2023
They're alright, been to one appointment and will go to appointment next week and see. But they were okay.
Great hospital and staff
August 29, 2023
Great hospital and staff. Communication about appointments could be better but most places are the same. Communication about my condition was not great. They have done well.
There is a delay in appointments follow up
August 25, 2023
1 month follow up after radiology and then transferred to oncology. Left in limbo when consultant left. Not having any follow up appointments after radiology or communication about recovery was hard. Results not sent to GP so could not discuss it with anyone. Eventually got hold of doctor on oncology and they have told me to go for PSA blood test and that they will arrange follow up appointment after that. But after looking at initial letter after being discharged from radiology, It says right at the bottom to contact them if a follow up appointment hadn’t been made after 3 months which makes me think that there’s a delay in appointments follow up’s usually.
Radiotherapy department is very good
August 25, 2023
Radiotherapy department is very good. Prostate cancer treatment and then follow up. 20 treatments over 4/5 weeks than passed onto follow up needs.
They were brilliant
August 25, 2023
Treatment for intense radiotherapy, they were brilliant. They pay for your parking. Difficult to get parking at times. Good at communication. Can ring cancer specialist nurses about concerns and if they don’t answer they will call you back.
Staff are nice
August 25, 2023
Been a few times, staff are nice. Long waits for bloods. Seems very busy. Some days can be quick. Come for blood tests every 3 months.
They are really good
August 23, 2023
Went to Nuffield house for diabetic eye screening. They are really good. Especially with organizing the service. Feel like they are on it.
Confusion about cancellations
August 21, 2023
Neurology appointment cancelled didn't tell me then received a letter to say this was a new appointment. No one had told me about original appointment as did not receive information letter beforehand. Had to double check to make sure appointment hadn't been cancelled.
