Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1638 reviews
Reviews (1638)
Waiting over a year
December 23, 2022
Waiting over a year for an appointment, ring up every month and they say not yet.
Bit of grievances for me
December 23, 2022
I’ve been once and thought never again. Its not very well designed. Buildings can have views of just other buildings and not greenery. You don’t see what’s going on. Design was not very thought about and they didn’t think about the patients. Bit of grievances for me.
awful
A&E
December 21, 2022
I known the NHS is being bludgeoned lately, but the Hospital doesn't seem to help itself.
There's the usual awful state in general, but one nurse at A&E;
-no name badge
-hair below cuff
-inappropriate ring
-did not wash hands inbetween patient contact
-did not clean cuff in-between patient contact
-did not introduce herself
-was rude to patients
-took all the readings literally in front of the door
-made no attempt to help patients who were clearly struggling (e.g. one woman with mobility issues asked where she should put her rubbish and the nurse made no effort to help)
-mask half way down face
Honestly wouldn't be surprised if she wasn't a nurse
There's the usual awful state in general, but one nurse at A&E;
-no name badge
-hair below cuff
-inappropriate ring
-did not wash hands inbetween patient contact
-did not clean cuff in-between patient contact
-did not introduce herself
-was rude to patients
-took all the readings literally in front of the door
-made no attempt to help patients who were clearly struggling (e.g. one woman with mobility issues asked where she should put her rubbish and the nurse made no effort to help)
-mask half way down face
Honestly wouldn't be surprised if she wasn't a nurse
Filthy; dangerous; unsafe practices.
December 19, 2022
Its obvious front line staff are doing their best, the state of A&E environment must lie with the way the Trust is mismanaged. High salaries paid to Trust managers who are failing to deliver leaving front line staff and service users in dangerous, filthy conditions.
Blood on the floor, filthy contaminated cubicles, toilets unsafe with debris on the floor including blood and other body fluids.
The irony of being asked to wear face masks & visitors numbers being restricted when it is the hospital environment that visitors need to be protected from!
We felt so unsafe & overwhelmed by the filthy state at the QE we left without receiving treatment, we truly believed our health would have been impacted on negatively if we had stayed.
Its time the Trust management were held accountable, if they are not able to perform/deliver a service fit for purpose both for service users and the front line staff, then they should be forced to step down. What jobs allow management to stay in post, continuing to draw a salary & other perks & yet fail on such a scale?
It truly was a disgusting hell hole of a place to visit and cant imagine how it is for front line staff.
I can imagine the response to this feedback "thank you for taking the time to let us know of your experience..... sorry your experience wasn't what should be expected..... we value feedback..... we are striving to do better.... "
Nothing will change, it was filthy end of, it should be deep cleaned and maintained, it won't be because Trust management simply only care about what is in their salaries each month!
Blood on the floor, filthy contaminated cubicles, toilets unsafe with debris on the floor including blood and other body fluids.
The irony of being asked to wear face masks & visitors numbers being restricted when it is the hospital environment that visitors need to be protected from!
We felt so unsafe & overwhelmed by the filthy state at the QE we left without receiving treatment, we truly believed our health would have been impacted on negatively if we had stayed.
Its time the Trust management were held accountable, if they are not able to perform/deliver a service fit for purpose both for service users and the front line staff, then they should be forced to step down. What jobs allow management to stay in post, continuing to draw a salary & other perks & yet fail on such a scale?
It truly was a disgusting hell hole of a place to visit and cant imagine how it is for front line staff.
I can imagine the response to this feedback "thank you for taking the time to let us know of your experience..... sorry your experience wasn't what should be expected..... we value feedback..... we are striving to do better.... "
Nothing will change, it was filthy end of, it should be deep cleaned and maintained, it won't be because Trust management simply only care about what is in their salaries each month!
Waited from 4pm to 10:45pm
Accident and emergency services
December 16, 2022
Went to A&E at 4pm for suspected heart attack, after assessment waited until 10:45pm.
Removed them same day
December 15, 2022
I went to get rid of one mole, I had and they asked about other moles on body and they removed them same day.
They said I had eczema
Accident and emergency services
December 14, 2022
They said I had eczema, when I was having an allergic reaction to blood pressure tablets.
They have put me on trial
Neurology
December 13, 2022
Before they challenged me to think they have lost my mind. They have put me on trial with tablets that can cause bad side effects, said it could be a gluten allergy. But nothing has changed and I’ve had a GF diet for the past 4 years.
They are good
December 12, 2022
Go every three months. They are good but my doctor is very rude. If I ask for something, my English is not very good. Doctor said I am not entitled to an interpreter on NHS. They do not provide it for MS. Want to go to Good hope but no MS nurse.
My husband had his op cancelled 3rd time
General Surgery
December 7, 2022
Can't go bk to work till he had had operation for quad repair on thigh..rail strikes mean if he is in over xmas I can't visit..he will be on his own if in over xmas..not good mental health for both of us..
