Ridgacre House Surgery
Feedback Rating
Based on 62 reviews
Reviews (62)
Difficult to get face to face appointments
June 11, 2024
Difficult getting face to face appointments. I had an excellent follow up after securing an appointment via the website.
Excellent GP
June 5, 2024
Excellent GP, who cares for his patients and go an extra mile to facilitate the patients.
I am very happy and satisfied from my GP.
June 5, 2024
I am very happy and satisfied from my GP.
This is a good surgery.
June 5, 2024
The surgery is good. All the vaccination was on time for my children. I can get appointments, it works really well.
Very good.
June 5, 2024
I used them for my whole family. It was very good.
Rude and unhelpful reception staff
June 4, 2024
Doctors and nurses are excellent but reception staff are rude and unhelpful.
Kind and helpful staff
June 4, 2024
I will give them 4 stars. At times it's very difficult to get an appointment. GPs and nurses are very kind.
It is hit and miss
May 28, 2024
Hit and miss. Some GPs are really good and they care. Some of them make you question it. I had a recent experience with my 5 year old that has a cortisol deficiency. I had her checked as she hadn't grown. The first GP was wonderful and contacted the Children's. They told me to arrange a follow up and get bloods done. I arranged for the same doctor and when I got there it was a different one who didn't have a clue what the history was or why my daughter was there. They didn't read previous notes, I found her really unhelpful.
Really good.
May 28, 2024
Really good and never had any problems. I find it surprisingly easy to get appointments for myself and daughter. They prioritise children. Really really good.
Lots of GPs available
May 28, 2024
A lot more GPs available, lots more options. Very good communication. I have used their online system. After hearing my symptoms over the telephone they arranged a non urgent appointment within 3 days. I find them brilliant.