Reviews (2173)

Never had a bad experience.

February 27, 2024
Great. Well looked after when I had a knee replacement. Staff are really nice, kind and caring. I have never had a bad experience.
Anthony Rowland

Reply from Royal Orthopaedic Hospital

Hi Anthony, we appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in September.


Provider responded

Can't fault the hospital

February 27, 2024
My appointment was slightly delayed as the surgeon was in theatre but that can't be helped if there is an emergency. When we came last we were seen early. Came for a check up on a wound. Cannot fault the hospital.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in September.


Provider responded

Excellent care and treatment.

February 20, 2024
My father had his both knees replaced over there. He received excellent care and treatment.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in September.


Provider responded

My condition has improved.

February 20, 2024
I regularly go to the Arthritis clinic. They have helped me a lot and my condition has improved.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.

If you would like to become involved in helping us to shape future care we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in September.


Provider responded

Worst experience ever- spinal dept awful

Orthopaedics
February 16, 2024
This hospital is a joke, consultants lie to your face, tell you, you will be seen with 4-6 weeks when results are back, I've got an email to confirm my results have been back since the end of October, keep calling been informed it may not be till August/Sept till I get seen, it's a complete joke!! Nearly a year after the tests.
They leave you in the worse circumstances, there is no care and certainly no compassion from this trust, just awful. I'd stay clear. This relates to the spinal service consultants.
Anonymous

Reply from Royal Orthopaedic Hospital

We are sorry that you are so unhappy with our service and hope that you are able to reach a satisfactory conclusion to your concerns.


Provider responded

10/10 faultless

February 13, 2024
10/10 they are faultless. The staff, treatment, communication. Everything works well. Inpatient stay and facilities are brilliant. I have been back for hydrotherapy sessions. Prior to surgery I used to come in for hydrochloric injections. I was referred from Warwick to the Royal Orthopaedic and it was done very quickly. Today my appointment is for me to be signed off.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.
We wish you well for the future.


Provider responded

The care here is good.

February 13, 2024
Every time I have called the hospital I have been able to get an appointment with short notice. They fit me in as and when they can. I have had fantastic treatment here. I have been to outpatients and I had an operation which went well and received good information. Overall I am very happy with the hospital. The care is good.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you for taking the time to leave your feedback regarding your contact with The Royal Orthopaedic Hospital.
We are pleased that your contacts and treatment have gone so well and wish you all the very best for the future.

If you would like to become involved in helping us to shape future care we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG. Our next meeting will be in September


Provider responded

They are wonderful here.

February 13, 2024
My appointment was at 11:40am and I have been waiting 40 minutes so far but they did let me know there was a delay in the clinic. It's my first time back in a couple of years. They have been really good with communication about appointments and the operations I had here a couple of years ago. They are wonderful.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to leave your feedback regarding your contact with the Royal Orthopaedic Hospital.
We are glad everything has gone well so far and wish you all the best for the future.

If you would like to become involved in helping us to shape future care we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG


Provider responded

No communication and delays

February 13, 2024
I wasn't told which doctor or clinic I was here to see. I don't know what appointment was for and I've been waiting for a few hours now for the appointment. Reception did say I was checked in but I still haven't been seen or know why there is a delay.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you for taking the time to leave your feedback regarding the service you received at the Royal Orthopaedic Hospital, Birmingham.
Hope fully the issues that you had were resolved quickly?
If you would like to discuss your concerns further please contact PALS on
roh-tr.pals@nhs.net.


Provider responded

All good so far.

February 13, 2024
I have been a few times and they're really good. They see mom and are really helping her. All good so far.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you for taking the time to leave feedback regarding your contact with The Royal Orthopaedic Hospital.
We are pleased your Moms treatment is going well and wish you both all the best for the future.


Provider responded

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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