Reviews (1416)

Cannot fault the care of present pediatrician

July 13, 2022
They have spent the last 2 years trying to get help for my child who is now 4 and they have only just been offered blood tests to see if my child is on the autistic spectrum. I cannot fault the care of our present pediatric services, but I wonder why help was so long in coming.
Anonymous

Administration lets us down

July 13, 2022
Consultants are brilliant. I have been coming here for over 12 years with my child but the administration lets us down, there have been numerous times where our appointments have been cancelled after we had already travelled a great distance, it just wastes time. Even today we've had to come for a consultation, we went back to the car park once it had finished and paid the parking fee, only to receive a text to say come back for blood tests, so we have to pay another parking fee.
Anonymous

They are kind

June 30, 2022
They are really kind and make me feel at ease when I have to go here for my blood transfusions. The pharmacy at the hospital always has my medicines for me too.
Anonymous

I was really worried

June 20, 2022
When my 4 years old son was in pain it was hard to get the medicine because there was none available. I was really worried when my son was having a crisis. They were good at the hospital though.
Anonymous

Reply from Birmingham Childrens Hospital

I am sorry to learn that your experience was not to our usual standard. If you wish to share further details with us please use our online PALS contact form https://bwc.nhs.uk/contact-pals-form and we will be pleased to assist you. Best Wishes, Patient Experience Team


Provider responded

They are brilliant

June 16, 2022
Come here frequently. They are brilliant. Never had an issue with our consultant he is brilliant, they always fit us in an emergency.
Anonymous

They are fine

June 16, 2022
They are fine. I am able to get appointments.
Anonymous

Staff are good and helpful

June 16, 2022
We come every two weeks for appointments. Staff are good and helpful.
Anonymous

Really good hospital

June 16, 2022
Really good hospital. Appointment are easily available with good waiting times.
Anonymous

On the whole good

June 16, 2022
On the whole good. sent wrong appointment
Anonymous

service is good

June 16, 2022
Fine. Initially was hard to get an appointment after being referred but the service is good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for your comment, I am sorry to hear you had difficulty getting an appointment. If you wish to share further details with us please use our online PALS contact form https://bwc.nhs.uk/contact-pals-form and we will be pleased to assist you. Best Wishes, Patient Experience Team


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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