to blood testing outside of the 6 monthly as prescribed by NICE. Should not be pushed to have a thyroidectomy or radiation as a first option. Should not be taken off anti thyroid drugs before being tested for antibodies. No consistency of care, Seen a different doctor every time. Wished not to go for definitive treatment not respected.
Response from Patient Experience Facilitator, Queen Elizabeth Hospital Birmingham
Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are sorry to hear the concerns you have regarding the facilities at the hospital. Your feedback has been shared with senior facilities staff to look into your concerns in more detail so that they can investigate what has gone wrong and take any necessary action. Please make contact with the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 371 4400, by email PALS@uhb.nhs.uk, by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern or you can book an appointment to speak to a member of the team face-to-face by contacting the team on the above details.