Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about your experience at the Queen Elizabeth Hospital Birmingham. We are sorry to hear that you did not have a positive experience and are concerned about the issues you have mentioned.
We are keen to listen to your concerns in more detail to understand more about what happened. We have a Carer Support Service and a Vulnerabilities Team who are here to support both patients and carers. We would be very grateful if you could make contact so that we can try to ensure this does not happen again.
In the first instance please contact Carers@uhb.nhs.uk and we will put you in touch with the right colleagues to address your concerns and make plans for any future admissions.

Best wishes

Thank you for feeding back about your experience at Queen Elizabeth Hospital Birmingham, your kind words have been shared with the department concerned.

Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews.

We also note your comments regarding car parking costs and appreciate they can cause difficulties for some patients and visitors. Please get in touch if you would like to discuss this further: patientexperience@uhb.nhs.uk

Best wishes

Thank you for taking the time to provide feedback about your experience at the Queen Elizabeth Hospital Birmingham. We are so sorry to hear that you have been unable to get a review for your DVTs.

Current Trust guidelines are that patients aren’t not routinely seen face to face in the first instance however every patient referred to the anticoagulant service is given a telephone appointment within 4 to 6 weeks and then if a face to face appointment is needed then that will be arranged.

We are keen to listen to your concerns in more detail to understand more about what has happened and to ensure you are on the correct treatment pathway. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern.

Best Wishes

Nicky Beecher
Patient Experience Manager

Thank you for taking the time to provide feedback about your experience at the Queen Elizabeth Hospital Birmingham. We are sorry to hear that you did not have a positive experience and are concerned about the issues you have mentioned.
We are keen to listen to your concerns in more detail to understand more about what happened. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern.

Thank you for taking the time to provide feedback about your experience at the Queen Elizabeth Hospital Birmingham. We are sorry to hear that you have concerns about long wait times and poor communication.
We are keen to listen to your concerns in more detail to understand more about what has happened and to see if there is anything we can do to help. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern.
Best wishes

Thank you for feeding back about your experience at Queen Elizabeth Hospital Birmingham, your kind words have been shared with the department concerned.

Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews.

Thank you for feeding back about your experience at Queen Elizabeth Hospital Birmingham, your kind words have been shared with the department concerned.

Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews.

Thank you for feeding back about your experience at Queen Elizabeth Hospital Birmingham, your kind words have been shared with the department concerned.

Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews.

Thank you for taking the time to provide feedback about your experience at the Queen Elizabeth Hospital Birmingham. We are sorry to hear that you did not have a positive experience and are concerned about the issues you have mentioned.
We are keen to listen to your concerns in more detail to understand more about what happened. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern.
Best Wishes

Nicky Beecher

Thank you for feeding back about your experience at Queen Elizabeth Hospital Birmingham, your kind words have been shared with the department concerned.

Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews.