Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1382 reviews
Reviews (1382)
Ward 4 and Ward 7
July 21, 2014
Father went in with leukemia. There was no after care support provided. No family support provided. I wasn't aware of my rights and patient was not able to access own records to find out what was wrong. This was not explained by consultant.
Long term illness
July 21, 2014
Carrier of MRSA. Feel shut away and isolated. Need to explain services and procedures.
data protection
July 18, 2014
I was with my partner visiting a friend. Whilst standing in the main reception area. I noticed a doctor with someones written medical notes. If I had looked closely you could see the information.
Very helpful in a critical time
July 17, 2014
Critical Care Unit - It was a good experience
Fantastic
July 15, 2014
Infection to thumb, service was fantastic, was expecting a long wait but seen after 15 mins and a swift response and was in theatre for 45 mins, stayed in 2 nights, keep up the good work
poor data protection
July 14, 2014
I was visiting the QEH with my wife. We stopped at costa coffee and were a bit alarmed to see a member of staff using a laptop to acess what looked like patient data in a public area! We then went back to the car park by the old qeh. We were crossing the road and witnessed another member of stafd wheeling a trolley with an open box on top of it with patient notes blowing of all over the pavement. This was very alarming to see such lax attitides and treatment of patient records! Not what you expect from a centre of excellence.
Excellent service
July 2, 2014
A lot of helpers available at QE. Excellent customer service and no complaints, visit there frequently. Pre-op assessment is fantastic, understand what trteatment I receive.
Skin cancer on nose
June 13, 2014
Within six weeks of the diagnosis with a melanoma on my nose I was operated on.
Long waiting time
March 20, 2014
I had to take my chronically-ill sister to the out-patient appointment earlier this week for her regular check-up. I was disappointed that we had to wait almost an hour past the agreed appointment time to be seen to and that's excluding the fact that we arrive 30 minutes early. Once my sister was seen to by a junior doctor, he was scheming through her medical history notes to bring him up to speed and was unable to answer two of her questions and advised that she raises them at her appointment with the specialist next week. Utterly disappointing customer satisfaction to say the least.
Excellent physiotherapy service
January 3, 2014
I have been seen by four or five different physios over the past few years, each for a different part of my arthritic body! All have been superb, giving me lots of time and attention, showing excellent knowledge and skills in resolving or improving the problem.