Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1638 reviews
Reviews (1638)
The service was hugely impressive
June 16, 2021
I had my first vaccination on 30/1/21 and my second on 24/4/21. The service was hugely impressive on both occasions. Checking in was smooth and efficient, there was hardly any waiting and the jab was given after a thorough but reassuring series of questions. After a short wait I was on my way home feeling fully briefed with respect to possible side effects. The levels of courtesy offered by ALL participants was exemplary and it was lovely to be in a seriously clinical situation where the order of the day was dominated by smiles.
Prize Draw Data
Prize Draw Data
Excellent treatment
June 16, 2021
Excellent treatment both surgical (Neurosurgery)and medical (gynae oncology and chemotherapy suite) Supportive staff who help to make a difficult time much better
Prize Draw Data
Prize Draw Data
Efficient, calm and reassuring
Accident and emergency services
June 10, 2021
I recently had a problem. The GP did not offer an adequate response so paramedics were called. The paramedics arrived promptly and were very efficient, calm and reassuring in checking me out. They decided I needed a trip to A&E where staff were waiting for me with a bed ready. The doctor and nurses here were also very organised, calm and efficient in running additional tests and checking me over. I felt I was in good hands and that things would turn out better than I had been thinking a couple of hours earlier. Everybody seemed to know what they were doing and everything ran smoothly. I was kept in overnight for further tests but as I appeared to have recovered over night by the doctor's and my assessment I was allowed to leave. The nurses had all been very kind and helpful during my stay.
Never been taken seriously
Accident and emergency services
June 10, 2021
My wife has been having flair ups of pain fairly regularly for the last 10 months which have resulted in ambulances to the QE. She has never been taken seriously by the nurses and doctors and their patient centred care has been awful. With the pain my wife is unable to walk and on a number of occasions she has been expected to walk from a wheelchair/bed to the toilet with no assistance. She had been falsely accused of threatening staff and had a caution put on her notes. All of this when she is a vulnerable mentally unwell lady who has a full time carer at home.
They have gone beyond and assisted me
Dermatology
June 10, 2021
This department has consistently made me feel important & a priority. I can contact the secretary via email which is ideal for me & get instant replies. They always make space to see me in clinic with minimal wait times. They have gone beyond and assisted me when other departments haven't, going beyond their area such as blue badge applications, letters for outside organisations regarding my other clinics outside dermatology. They are friendly & genuinely seem to care about my wellbeing, not just my clinical symptoms.
They took both her aids out
April 30, 2021
My daughter lip reads & wears 2 hearing aids. They took both her aids out & my daughter relies on lip reading & couldn't lip read through a material mask. I wasn't allowed in to help her. She got bad anxiety going in alone for 1st time. I phoned & talked about it for next appointment & they were then wearing a clear mask to help her.
Good
April 30, 2021
Good but theres alot of racism in within the nhs
50/50
April 30, 2021
50/50
Good Service
April 29, 2021
Breast Cancer Care
Friendly people
April 29, 2021
Friendly people
