Birmingham Childrens Hospital

Fine really good. We came couple of weeks ago for blood tests, but had to take ticket when tried didn’t get that at all-had to wait 45 minutes.

Always thorough with my child.

I come early usually and get seen quite quickly. Communication on appointments is good consultants tell the daughter exactly what’s going on. Have got there number can contact her. Follow up on appointments is really good.

Receptionists and doctors are very good and respectful. Waiting times are normal.

It’s been fine – been there few times, its always been alright.

We booked an appointment for 3pm then when we got here it was a ticketed service so we had to wait long when we could have come ages ago. The parking is not cheap we paid £6 for two hours on road side.

All of the dealings with Cleft team has been amazing. The staff has been accessible and brilliant. Best thing is MDT & all professionals are joined up. Its just nice was worried about daughter, got daughter for an early appointment for 3 years check. Feeling lucky and they are amazing. For hospital stays they looked after little person and helped parents to get through it as well. BCH is fantastic but don’t have enough food places.

I am here for my son’s appointment. Care transferred to BCH. Been coming past 4 years. We know Birmingham quite well. I think they’re fantastic. I’ve never left appointments thinking questions haven’t been answered.

I feel okay with it, like a train ride. Explain things in a way I understand.

Always brilliant, very quick not having to wait. Good at communication about appointments.