get through to ward 11 at Good Hope -no one ever answers the phone!!!! Was on for 2 hours this evening. Whilst visiting this horrendous ward I saw the staff walking passed the phone as if it was nt there. Wanted to pick it up and tell the person not to waste their time as they never bother to answer. Also very difficult to find help when on the ward. Have left notes for staff before now as cant find anyone. What a shocking place!!
given pain medication. Suspected blood clot or gallstones. Was left for couple of hours at a time with no one checking on me. They had to draw blood 4 times due to losing my samples. Also found out upon arrival they wanted a urine sample was not asked until an hour before I was released. I was not given any food or water at all during my stay. Informed they multiple times I was on medication, I asked for food and water and was not given any. I was released with promise I would return the next day for more tests. I was medicated during my stay and was released alone with no supervision and an inclusive diagnosis. I was not in a ward in a corridor and moved further down repeatedly. Arriving the next day. I was informed my blood sample had been misplaced again and I was bleed again from the same spot as was done the previous day. So a total of 5 bleeds due to lost samples. Currently sat waiting for results. Advised not to eat prior to coming. Have now sat without food or water for hours.
2 clinic appointments here. The hospital stays were horrendous, one in particular where I was left in a side room surrounded by bowls of my own sick and diarrhea, for over 2 days before them being cleared, where I ended up re attach gmy own IV line due to staff shortages and general low staff morale. In the end insisting to the docs I'd be better off at home. The clinic appointments were always delayed and late, after waitj g 50mins goi g up and asking if there was a problem being told that they didn't consider 50minutes as running late! So, for the last 4-5 years myself and my family have simply refused to go to this hospital. Now I visit my GP, needing an urgent appointment at the breast clinic he books me in at Good Hope... I asked if it was possible for Heartlands, but apparently not on his option list, I wish I had enquired further as hey, guess what, before u even get to my urgent appointment I get a phone call to say the clinic has been cancelled due to "machine is broken". So... Still no funding available for here then? Still no care? And no reassurances from the appointment team that I would be seen or transferred or even considered now, so yeah, if you're told this is the only hospital available, my recommendation, don't bother, sitting in a hole waiting to die would be a better experience.