Good Hope Hospital
Feedback Rating
Based on 701 reviews
Reviews (701)
Explained everything very well.
November 27, 2023
I waited 45 minutes to be seen today. The consultant explained everything very well and provided all of the medication on time.
Excellent care.
November 27, 2023
I have used the hospital services many times. I will give them 5 stars for providing me with excellent care.
Facilities are poor.
November 27, 2023
Facilities are poor but the consultant is brilliant.
I am happy with everything here.
November 27, 2023
It is my first time at the treatment centre here. We came to A&E before. Today I have come for my husband's appointment. This is my local hospital. I have been using the hospital for a long time. My kids were born here. The staff are really good. I am happy with everything. Sometimes it is hard to park depending on the time. A&E is overcrowded but the treatment centre is nice. The hospital is clean and nice. All the staff are nice and reception were very nice to me and my husband. All the staff are polite.
I can't see a doctor to get answers.
November 27, 2023
I have been coming here for 3 weeks with my nan. Ward 14 nurses were amazing. To see a doctor or get information is very hard here. In ward 14 there's not doctors to talk about what is going on with my nan. I got to have contact with a junior doctor but he doesn't know the answers. I never see a consultant even if I go up there early. In the new stroke ward (28) everybody is amazing over there. The palliative and complex discharge came in and they were also amazing. The treatment unit is always running late. The doctors are brilliant and very good. The parking is horrendous and prices are ridiculous. Short term prices are expensive but the long term parking is okay. Its easy to get around the hospital.
No waiting time and a clean hospital.
November 27, 2023
I have only had to wait 2 months for this referral and appointment. I'm lucky as its a longer wait at different hospitals to this. Parking was okay today and I found a space. The hospital staff are very good. Waiting time was not bad. The facilities are clean. I have no complaints about hygiene.
I had no waiting time.
November 27, 2023
I was lucky with parking today. I found everything straight away. Staff were fine. I had no waiting time and got in quickly. I'm with my husband he has been here before but it is my first time.
Care is great and its on the doorstep to me
November 23, 2023
The care here is great. I would prefer to come here as its on my doorstep but I also have to go to the QE which is further away.
Terrible hospital, poor quality
November 23, 2023
I went there for angiography twice. I can easily say it is the most terrible hospital with a poor quality of service provision. Everything from staff to facilities are below average quality.
Could improve on availability of appointments
November 23, 2023
I was under them for maternity care and went for 2 scans before they said I was having twins. They didn't pick it up on the first scan. They said there was an issue and that they would send me for a scan at Heartlands to see what the issue was. I feel let down by them because if they had diagnosed the condition then my other baby would be fine. They left it 4 weeks before giving me an MRI.
