Good Hope Hospital
Feedback Rating
Based on 701 reviews
Reviews (701)
Unconscious with staff walking around.
October 31, 2023
I was unconscious in bed at A&E and I woke up to all the staff walking around from my bed.
It was a difficult process after A&E
October 31, 2023
I fractured my wrist and went to A&E. It was very quick at A&E but the process after passing A&E was very difficult.
The blood test process works well.
October 30, 2023
Solihull hospital send controlled medication prescriptions to the hospital and I go and pick them up 2 days after the appointment. Blood tests are good as they are open from 9am to 4pm. You take a ticket from the machine and it works well. You can work it around work.
Wait is slow and incorrect details held.
October 26, 2023
I have been a few times and the staff are all fine. The wait is a bit slow. The plastic surgery department called me yesterday and gave us a cancellation appointment for today but when I got here they couldn't find my details on the system. They sorted it quickly as there was a wrong number on the letters to call. When I got through they said the number was incorrect but they had the correct number on the rest of the letters that they had sent.
Can't fault them, they're brilliant.
October 26, 2023
I've been coming to see lipids for years and they're brilliant. They're all brilliant. The consultant has a good manner. You can't fault them at all.
The staff are always good and seen quickly.
October 26, 2023
They have been great for both of us. Can't knock the NHS. My husband comes for lipids and I come for heart scans and monitor. All arranged through a medical assessment. Had a funny turn and ended up calling an ambulance because I have angina. They said it would be a long wait but Robert Peel hospital arranged a quicker one from there to Good Hope. I received very good care on the medical assessment unit. The wait then was for the consultant to discharge me but the tests were done quickly. The staff are always good.
First face to face since covid
October 26, 2023
I had appointment with the diabetic clinic and they referred on for blood tests. I haven't been waiting long. Its the first face to face appointment since covid as the appointment's have been over the phone. The staff are friendly.
Never have to wait too long. No fuss.
October 26, 2023
Always been very good. I've never had to wait too long. No fussing. We've done what we have needed to do and then gone. I come for dermatology and bloods. Appointments come through regularly and they send letters to my phone so they come straight away. I can also ring the doctors secretary and she is always helpful.
Given wrong medication for 6 months.
October 26, 2023
I had a procedure at QE and was told I would need a follow up with the consultant 6 weeks later. I ended up contacting the consultants secretary who is good but the appointment was a telephone conversation and it wasn't helpful as they hadn't heard from the consultant at the QE. As a result of that I was on the wrong medication for 6 months which made me very ill.
Staff have been brilliant.
October 26, 2023
The nurses are fantastic but parking is a nightmare. There communication about appointments has been great. They make an appointment before I leave and they send the confirmation by text. The plastic dressings department and wound therapy has been amazing. The staff have been brilliant. The one nurse has been amazing in particular.
