Reviews (586)

Good

March 30, 2023
It has been good.
Antony

Reply from Good Hope Hospital

Thank you for taking the time to post your comments regarding the service at Good Hope Hospital.

Best wishes, Patient Experience Team


Provider responded

Good hospital

March 30, 2023
It's always been a good hospital.
Andrew

Reply from Good Hope Hospital

Thank you for taking the time to post your comments regarding the service at Good Hope Hospital.

Best wishes, Patient Experience Team


Provider responded

Fine

March 30, 2023
It's fine.
Dave

Reply from Good Hope Hospital

Thank you for taking the time to post your comments regarding the service at Good Hope Hospital.

Best wishes, Patient Experience Team


Provider responded

It's okay.

March 30, 2023
It's okay.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to post your comments regarding the service at Good Hope Hospital.

Best wishes, Patient Experience Team


Provider responded

Good because of waiting lists

March 30, 2023
I have always found it very good. It's good because of the waiting lists.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to post your comments regarding the service at Good Hope Hospital. It is lovely to receive such positive feedback from our patients.

Best wishes, Patient Experience Team


Provider responded

Very good

March 30, 2023
Very good hospital.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to post your comments regarding the treatment and care received from Good Hope Hospital.

Kind regards, Patient Experience Team


Provider responded

Always a good experience

March 30, 2023
I have always had good experiences with Good Hope Hospital.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to post your comments regarding the service at Good Hope Hospital. It is lovely to receive such positive feedback from our patients.

Best wishes, Patient Experience Team


Provider responded

Excellent hospital

March 30, 2023
Excellent hospital, although the food is not the best.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to post your comments regarding the service at Good Hope Hospital. It is lovely to receive such positive feedback from our patients.

Best wishes, Patient Experience Team


Provider responded

Good hospital

March 30, 2023
It's a good hospital.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to post your comments regarding the service at Good Hope Hospital.

Best wishes, Patient Experience Team


Provider responded

Staff have no manners

March 30, 2023
Very bad, the staff are arrogant and have no manners, they are busy talking about their shows. I just don't think they have got the care that they used to have.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to provide feedback about the Good Hope Hospital – apologies for the delayed response. We are really sorry to hear that your recent experiences with us have not been positive, in particular the issues with the staff.

We are keen to listen to your concerns in more detail to understand more about what has happened and to try to resolve any outstanding issues. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes, Patient Experience Team


Provider responded

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Good Hope Hospital

Contact

0121 424 2000

Rectory Road
Sutton Coldfield
West Midlands
B75 7RR

Location

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