Reviews (701)

Only issue is the waiting time

September 5, 2023
I have come here for bloods number of times. Only issue is the waiting time, which needs to improve.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are sorry to hear that there have been some issues with the waiting time when coming in for bloods.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Low staffing levels

September 5, 2023
I am a regular visitor here, The treatment quality is good but they are very low on staffing levels.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. Whilst we are sorry to hear that you aren't happy with the staffing levels you've encountered we are pleased you happy with the treatment you've received.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Great

September 5, 2023
I've been coming for 2 years and service is great. Treatment related information and communication was provided on time.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you are happy with the care you've received and that information and communication was provided on time.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Everything was on time

September 5, 2023
Very good experience so far. Everything was on time
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're so happy with your experience so far and everything has been on time.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

They were good

September 4, 2023
I went for my blood test and X-ray before my operation, they were good.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're happy with the blood test and x-ray you had prior to your operation.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

They were more than good to me

September 4, 2023
They were more than good to me when I was admitted with a heart attack.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you are so happy with your treatment following being admitted with a heart attack.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

My treatment was great

September 4, 2023
My treatment was great, I've been going for 4 years.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you've been so happy with your treatment over the last four years.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

The staff were great

September 4, 2023
For treatment 5 stars. The staff were great.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're so happy with your treatment and that staff looking after you were so great.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Parking is not great

September 1, 2023
Parking is not great. Staff are okay.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you for taking the time to provide feedback about Good Hope Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that you've had issues with car parking.

We are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at UHB


Provider responded

Referral time was really good

August 30, 2023
Referred by the GP, was ok. Referral time was really good. Already seen the consultant and waiting for the follow up appointment.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are pleased to hear that your referral was actioned quickly and you've already seen a consultant.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Leave your Feedback


Good Hope Hospital

Contact

0121 424 2000

Rectory Road
Sutton Coldfield
West Midlands
B75 7RR

Location

Share this rating