Good Hope Hospital
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Based on 701 reviews
Reviews (701)
Taken 6 months for appointment
July 4, 2023
Came for blood test. Taken 6 months for appointment. I have an appointment today and then in August.
Waiting a bit for the bloods today
July 4, 2023
Came for bloods waiting a bit for the bloods today. Sometimes I come here for my medication when I can’t get from GP, the pharmacy is good. can wait a bit but it’s to be expected. Was here at the weekend with Covid and I couldn’t be seen till morning.
Brilliant
July 4, 2023
Brilliant - I have been guided very well and found everything good. Good communication prior to and during appointment. Just under two weeks for referral from GP. Seen really quickly. They are not missing about.
Day case unit is abysmal
Gynaecology
June 15, 2023
The first time I was sent here I was seen by the person who was supposed to be doing my operation, she came to see me and didn’t even look at me then proceeded to throw the paperwork in my file all over the table she didn’t seem to know anything about me I was then taken into theatre where I was given a general anaesthetic I woke up back on the ward and told by a nurse that the surgeon wanted to talk to me before I left and that I also had to wait for medication The nurse looking after me went for her dinner, when she came back she brought the prescription with her and was surprised that nobody had been to see me she tried to contact the surgeon by phone, phoning the operating theatre and her personal number. The nurse was apologetic and said I might as well go home. It wasn’t until i attended my outpatient appointment that I found out that nothing had been done. I was later sent another appointment to be operated on by the surgeon who had seen me in clinic. I was not happy with the way I was looked after when I was in the room to have the needle put in my arm for the anaesthetic The person who did it had trouble finding a vein and was quite painful but the woman in charge said not to worry as they would redo it when I was in surgery. I was discharged later that day. The next day when I woke up my arm was black from my wrist to my elbow and very sore I have now got to go back to Good Hope for a different operation and I am dreading it. Unfortunately because it is a Gynae operation I apparently don’t have a choice which I find is totally wrong, as this is a large Hospital Trust and feel patients need to be given the choice. I have had several operations over my lifetime and have never felt like this before
Pleased with the speed of the service
June 6, 2023
The GP referred me to the urologist at the hospital. I had to wait 2 weeks for the appointment. I'm very pleased with the speed of the service.
Would prefer to be seen by a female doctor
June 6, 2023
Not too bad service overall. The waiting times are terrible. I've been waiting over an hour to be seen today, I've never been seen on time. The Breast Clinic staff are lovely usually. There's a male doctor who is miserable, he doesn't understand things like a female. I would prefer to be seen by a female doctor.
Difficult over covid but back to normal now
June 6, 2023
Generally it's a good service. Seen frequently when I was first diagnosed. Not needed as often now as I manage okay. Been coming here for over 10 years. It was difficult during covid, there was 2 years when I didn't see a medical professional, but it seems to be back to normal now.
Good doctor, long wait for a referral
June 6, 2023
GP said I needed a hospital appointment within 2 weeks. They gave a phone number and told me to call if I didn't receive an urgent appointment , no appointment came. I went to PALS and they said the endocrinology doesn't have urgent referrals and I may not be seen until January 2024. After making a complaint, I had an appointment for today. I've seen one doctor and I'm now waiting for blood tests. The doctor I saw was really good, just such a shame its taken 4 months.
4 hour wait in A&E, difficult parking
June 6, 2023
Broke my elbow, ended up in A&E, waited around 4 hours to be seen. Came back a couple of times for physiotherapy. Parking is difficult and expensive. Good hospital though.
No appointments for blood test, Good staff
June 6, 2023
You have to wait for blood tests because you don't make an appointment. Not usually waiting too long. Staff are fine, I get on with everyone me. I was in A&E for 6 hours for a broken finger and they provided me with physio, but said there was nothing more they could do.
