Good Hope Hospital
Feedback Rating
Based on 586 reviews
Reviews (586)
The staff are good.
February 6, 2023
Been good. The staff are good, getting here is not a problem. You have to wait in the queue. Just come for the appointments now and again.
Can't fault it
February 6, 2023
32 years I've used this service and the experience has been very good. I have several health conditions and I can't fault the care. I had breast cancer in 2018 and the care I received, I can't fault it. Staff are good. They send text messages as reminders about the appointment and information in time. I was at a diabetic review and they booked the future appointment after I had gone, but received a letter online the same day for the future appointment. I also had a mammogram where I received a phone call at 7:30 on the Thursday evening and they gave me an appointment for the Saturday lunchtime. I barely had time to sit down and was called through and was in and out within 30 minutes. I got free parking in the hospital.
Clinic running late
February 6, 2023
The plastic surgery clinic is running late, half an hour so far and last time it was 2 hours late. They do explain to me what is going on and send the appointments in a timely manner.
Had my pacemaker changed yesterday
Cardiology
January 31, 2023
The staff were amazing smiling and polite. The staff told me what was happened at each stage of the procedure. Well done Good Hope.
Good hope is no hope
January 30, 2023
Good hope is no hope. Very poor experience of the hospital for me.
After discharge care is poor.
January 30, 2023
General treatment is good but after discharge care is poor.
Had to wait an hour
January 27, 2023
Taxi there – taxi back. Had to wait an hour to see the doctor because he got stuck in traffic. Reception quite snoopy. Pending appointments is from July last year. Had stomach trouble. Went in for skin said they would send a letter, it was in January – Tuesday this week.
Looked after mum really well
January 12, 2023
Mum had a fall and was taken into hospital. They looked after mum really well. Though there was some confusion and discussions as to where mum would go to as she lived in residential care before hand and could not be discharged back there. We had a look around and wanted mum to come here.
Bad attitude
Accident and emergency services
December 25, 2022
Bad attitude from a nurse in A&E. All I asked her was when my son would be seen instead a d I got rude, nasty, impolite attitude from her. She was also happy standing there taking photos on her personal mobile phone and texting instead of attending to people.
Good
December 23, 2022
Good, looked after me. I’ve been there since 2016 when I was diagnosed. Every 6 weeks have an x-ray and then 6 week have a scan. They are keeping an eye on me. they referred me to ROH for my hip and spine. Had to have 4 injections in my back and referral took around 8 months. They have also referred me to lung clinic but won’t get an appointment until mid of next year because of Covid. They phoned me and told that I am on the list but said It wouldn’t be until mid of next year.
