Good Hope Hospital
Feedback Rating
Based on 586 reviews
Reviews (586)
That was fine
December 22, 2022
That was fine in and out really quick, would say it will take 3 hours. So had a scan done and mammogram, saw the doctor twice and gave me my results there and that was within an hour.
Relative waiting up to 10 hrs
Accident and emergency services
December 20, 2022
My son has been there since around 6pm it is now 4am in the morning. He has been sent home twice this week antibiotics with a severe chest infection after hrs of waiting , .He was breathless today and is back waiting again in A&E other patients where leaving as they where told to expect a 10hr wait. Its disgusting. It is clear that my son has pneumonia he has coughing frantically and the antibiotics havent touched it..He asked to use my inhaler today as he couldnt breathe, They sent him for an XRAY on the first visit & said he has a large shadow over his lungs. If it was treated properly in the first place there would be less queues so others have a better chance of being seen instead of having no choice but to go home untreated. Most people would have paid taxi fares or parking tickets ,Its disgusting.
12 hour wait with a vulnerable 4 year old
Accident and emergency services
December 12, 2022
So yesterday my 4 yr old grandson, who was diagnosed and treated with steroids for croup on Friday, waited in a queue on 111 for over 10 hours their position never altered in all that time. So eventually mum and dad took him to A&E where they waited for over 6 hours he had a temp of over 39. Which no medication was touching. Eventually they came home as mum was told they still faced another 6 hours to see a dr. Apparently patients were seated on the floor helping each other … as medical staff were completely overwhelmed. Today there was a 4 hour queue on the telephone to get a GP’s appointment. He was finally seen at 4pm today diagnosis severe chest infection, possibly pneumonia. Then …. There is a shortage of antibiotics so dad was left trawling local pharmacies to locate some. The antibiotics needed- standard amoxicillin suspension. 111 finally called us back at 11am today once a gp’s appointment had been secured. 17hours AFTER 111triage deemed it necessary to see him within an hour.
He is one very poorly little boy. Probably far more poorly than if he’d been seen yesterday.
I’d like to know who I complain to in the abscence of our MP.
Health service is completely overwhelmed. I knew that when my husband died in August. It seems now they cannot even prioritise small vulnerable children.
Terrifying .
He is one very poorly little boy. Probably far more poorly than if he’d been seen yesterday.
I’d like to know who I complain to in the abscence of our MP.
Health service is completely overwhelmed. I knew that when my husband died in August. It seems now they cannot even prioritise small vulnerable children.
Terrifying .
I get the help
December 12, 2022
Taken myself there when I need to see a doctor. I get the help unless you catch something from there.
I have to get referred
December 12, 2022
Went there for rehabilitation for 11 months and dealt with all consultants. I went up to the hospital to try to speak with someone and they say I have to get referred.
Taken 3 years now.
December 12, 2022
My little boy 4 months old has eczema and was referred to dermatology taken 3 years now. Doctor says too many people waiting.
Long wait
Accident and emergency services
December 12, 2022
Take kids to emergency when they cannot get an appointment. Long wait, sometimes wait till 5 / 6 am in the morning from going in the night. Sometimes go at 8am and leave at 4pm.
complete lack of communication from anyone
Trauma & orthopaedics
December 9, 2022
rude abrasive nurses who couldn't care less. left alone and not eating for 3 days, nurses couldn't be bothered. I feel that at 83 he is being left to die on ward 16
Good
December 6, 2022
It's been good, there for appointment. Tell me somewhere that is better.
Hard to communicate with staff
November 25, 2022
I used the hospital. It was hard to speak. Today has helped to be able to tell the nurse what is wrong. Nurse was very nice.
