Good Hope Hospital
Feedback Rating
Based on 701 reviews
Reviews (701)
I have been waiting months for further tests.
December 5, 2023
I was referred onto Good Hope by my opticians for further tests and they said they would see me in a few weeks. I have still not heard from them and have been waiting months for it. I'm trying to go back to my GP to sort another appointment but it is a long tedious process.
Good staff, structure is appalling
November 30, 2023
7 hrs on ambulance and moved to another due to staff shift change outside A&E. Staff brilliant but the structure to be seen appalling. Eventually left in waiting room for two hours where staff were calling out patient names to have their BP done in waiting room. Dr handed me a tablet to take without telling me anything about it until I asked and a second Dr was tipping cannula open to take bloods without the use of gloves which I pulled him up about and a nurse took over. It was our intervention that questioned where to go next and that was for a CT scan. 16 hours later I was sent on my way.
I think as ambulance crew had already taken BP numerous times that this information on route to hospital bloods taken on ambulance ready for handover at A&E. Then A&E before arriving has medication ready to bring BP down and sent onto CT to have scan. Doctor at scan area could assess the severity and either discharge or arrange for a short stay. All a matter of a couple of hours and does not clog up a waiting room and delivers a fluid system.
I think as ambulance crew had already taken BP numerous times that this information on route to hospital bloods taken on ambulance ready for handover at A&E. Then A&E before arriving has medication ready to bring BP down and sent onto CT to have scan. Doctor at scan area could assess the severity and either discharge or arrange for a short stay. All a matter of a couple of hours and does not clog up a waiting room and delivers a fluid system.
Service and support received was excellent
November 30, 2023
I had my gall bladder removed over there. The service and support received was excellent
Overcrowded, clinics run late but good staff
November 30, 2023
Always overcrowded but the nurses and doctors are good. Clinics are always running late.
Excellent care and support as an inpatient.
November 30, 2023
I had my hernia operation done at Good Hope and was an inpatient for a week. During that time I received excellent care and support.
Waited 5 hours without pain relief
November 30, 2023
I went there with a broken hand and waited for 5 hours without any support or pain relief. It was a nightmare waiting there.
Its a last resort
November 29, 2023
No hope. I try not to go there. It's a last resort. I went to A&E and walked out. The things that I've seen at that hospital.
They need more staff in A&E
November 27, 2023
I waited in A&E for 3 hours in pain on a very uncomfortable seat. They surely need more staff.
Consultant appointments are here
November 27, 2023
All of my consultant appointments are here but it's very strange for the bloods as they send me to Solihull hospital which is very far.
Always seen on time.
November 27, 2023
I come here for regular check ups and I am always seen on time and provided with excellent support.
