Good Hope Hospital
Feedback Rating
Based on 586 reviews
Reviews (586)
Interpreters leave if appointment runs late
September 8, 2023
I've been trying to get an appointment sorted because of diabetes and getting my retinas checked. I tried to get an appointment for 3 months. I've chased it and the staff have helped and phoned them. I'm also waiting for new glasses as well and my support worker is chasing that but nothings been heard. They do book interpreters when I get there. Sometimes the appointments can run late and the interpreters are only booked in for a certain amount of time. That can be tricky.
Would not always book interpreter
September 8, 2023
Staff from supported living would visit everyday. The hospital would not always book an interpreter it was often ad hoc, and I'd feel quite paranoid that everyone was talking about me as they were not communicating with me.
Excellent service
September 6, 2023
I am coming here since last 30 years and have received excellent service all the time.
All the time the experience was great
September 6, 2023
I have had seven children over here and all the time the experience was great.
Everything has been excellent
September 6, 2023
Apart from food everything has been excellent, especially the communication and information.
Very quick in response
Accident and emergency services
September 6, 2023
Went there at night and they were very quick in response. Excellent service provided.
Clean waiting area and toilets
September 6, 2023
Clean waiting area and toilets. Good drinking water provision and comfortable seating.
Good service provided
September 6, 2023
Good service provided all the time. We come here to see dermatologist but strangely all the tests are sent to Solihull Hospital. They should also send us to Solihull Hospital.
Excellent service
September 6, 2023
I am coming here since last 10 years and will give them 5 stars for excellent service.
Really good and have helped me so much.
Outpatients
September 6, 2023
Visit every 3 months. Been to dermatology and blood tests. I am on injections. The hospital is well organised with home deliveries with medication and follow up calls to to see how I am getting on with taking the injections etc. Really good and have helped me so much.