Good Hope Hospital

Dear Patient

Thank you for taking the time to provide feedback about Good Hope Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that you are having issues getting treated and haven’t been given any pain relthere were issues with your Cardiology care and that you felt a bed was used unnecessarily.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham- apologies for the delayed response. We are really sorry to hear that you left the Emergency Department without being seen.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham- apologies for the delayed response. We are pleased to hear that your son was well looked after when he came in with a broken arm and that staff were so kind and reassuring.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham- apologies for the delayed response. We are pleased to hear that despite a wait for your appointment that you are happy with the care you've been receiving from the Cardiology team.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care your husband received in the Emergency Department and they got him the help and support he needed.

If you would like to provide any more information or further feedback about your husband's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you received excellent support at the antenatal clinic and that the nurses and midwives have been so helpful and supportive.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you were seen and treated so quickly in the Emergency Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care your husband received during his two week inpatient stay and that he's happy with the treatment he's received.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care your mother received during her 4 weeks on the cardiology ward following surgery.

If you would like to provide any more information or further feedback about your mother's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear that the care and support you received on Ward 17 following knee replacement surgery was excellent.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham