Good Hope Hospital
Feedback Rating
Based on 893 reviews
Reviews (893)
Must have had an off day
August 22, 2024
It didn't take long for the referral but I did wait a long time for someone to see me. I asked reception who said I could be next, it depended on who they pick. Usually they are very good. They must be having an off day.
Very happy with the service
Outpatients
August 22, 2024
It's always been okay here. No long waits for appointments and always keep to the time. Very happy with the service here.
Seen quicker than expected.
Outpatients
August 22, 2024
I came here for a follow up appointment and was told that the wait was going to be over an hour. I was seen quicker which was a nice surprise.
Very helpful and kind.
Maternity
August 21, 2024
My son was born there. The care I received at maternity ward was amazing. Staff were very helpful and kind.
I give them 5 stars
Cancer services
August 21, 2024
All of my tests, scans and MRI were done here. I give them 5 stars.
Staff were really nice
Maternity
August 12, 2024
Very good. I stayed in for 4 days and the care was excellent. The midwives and staff were were really nice.
Excellent procedure and follow up
August 12, 2024
I had a procedure to dilate the oesophagus so I could swallow. The staff were very nice. I was able to return home, I didn't have to stay overnight. The follow up has been absolutely excellent, cannot fault them.
Friendly and helpful staff
Ward 17
August 12, 2024
It's clean and the staff are friendly and helpful. They bought ice packs round because it was so warm in there. They gave me Lypsyl because my lips were so dry. They were really good. I couldn't complain about anything.
Parking is a nightmare
August 5, 2024
Terrible experience …arrived more than 15 minutes before my appointment. I spent 25 minutes cruising around the car park trying to find a space. After I’d parked and arrived at my appointment I was 15 minutes late.
I’d tried to call the treatment centre to inform them that I was trying to find a space but my call was not answered.
Consequently, I was informed that I had missed my appointment and would have to rearrange my appointment that I had waited months for. I am absolutely disgusted and disappointed. There was no discussion, even though I would have been willing to wait for a later slot. I was so upset that I said I would not be making another appointment. The staff were totally unconcerned and I’m sure that they were in fact relieved, another one off the waiting list.
Appalling parking situation and unacceptable attitude from the sleep clinic staff.
I’d tried to call the treatment centre to inform them that I was trying to find a space but my call was not answered.
Consequently, I was informed that I had missed my appointment and would have to rearrange my appointment that I had waited months for. I am absolutely disgusted and disappointed. There was no discussion, even though I would have been willing to wait for a later slot. I was so upset that I said I would not be making another appointment. The staff were totally unconcerned and I’m sure that they were in fact relieved, another one off the waiting list.
Appalling parking situation and unacceptable attitude from the sleep clinic staff.
Dedicated staff, I appreciated them
Orthopaedics
July 30, 2024
My GP referred me promptly to Orthopaedics. I had my hip replacement last year. The experience was very positive. The whole team were supportive and caring. All the staff were friendly and gave detailed information. They listened to me well. They are dedicated people and I appreciate everything they did for me.
