Reviews (701)

Very good

March 30, 2023
Very good hospital.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to post your comments regarding the treatment and care received from Good Hope Hospital.

Kind regards, Patient Experience Team


Provider responded

Always a good experience

March 30, 2023
I have always had good experiences with Good Hope Hospital.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to post your comments regarding the service at Good Hope Hospital. It is lovely to receive such positive feedback from our patients.

Best wishes, Patient Experience Team


Provider responded

Excellent hospital

March 30, 2023
Excellent hospital, although the food is not the best.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to post your comments regarding the service at Good Hope Hospital. It is lovely to receive such positive feedback from our patients.

Best wishes, Patient Experience Team


Provider responded

Good hospital

March 30, 2023
It's a good hospital.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to post your comments regarding the service at Good Hope Hospital.

Best wishes, Patient Experience Team


Provider responded

Staff have no manners

March 30, 2023
Very bad, the staff are arrogant and have no manners, they are busy talking about their shows. I just don't think they have got the care that they used to have.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to provide feedback about the Good Hope Hospital – apologies for the delayed response. We are really sorry to hear that your recent experiences with us have not been positive, in particular the issues with the staff.

We are keen to listen to your concerns in more detail to understand more about what has happened and to try to resolve any outstanding issues. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes, Patient Experience Team


Provider responded

No difficulties in using the service

March 30, 2023
Quite easy getting around, no difficulties. I went to phlebotomy today and there were 6 people in front of me so I didn't have to wait very long.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to post your comments regarding the service at Good Hope Hospital. It is lovely to receive such positive feedback from our patients.

Best wishes, Patient Experience Team


Provider responded

Brilliant helpful hospital

March 29, 2023
The vascular clinic has been very good, absolutely brilliant, they're transferring me to Heartlands hospital today and providing hospital transport for me. Brilliant place, brilliant helpful hospital.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to post your comments regarding the treatment and care received from the vascular clinic at Good Hope Hospital. It is lovely to receive positive feedback from our patients.

Kind regards, Patient Experience Team


Provider responded

Good so far

March 29, 2023
I got a little bit lost on the way. I have been here 3 times but the consultant I usually see is based at Heartlands Hospital and run's a clinic here on Fridays. It's been good here so far.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to post your comments regarding the service at Good Hope Hospital. It is lovely to receive such positive feedback from our patients.

Best wishes, Patient Experience Team


Provider responded

Always pleasant experience

March 29, 2023
They've always been good, they see me on time. They do the tests then I go home. Always been pleasant and let me know what's going on. I ended up in A&E a couple of weeks ago.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to post your comments regarding the service at Good Hope Hospital. It is lovely to receive such positive feedback from our patients. Feedback like this is greatly valued as staff love to hear they have made such a positive difference.

Best wishes, Patient Experience Team


Provider responded

Service run really well

March 29, 2023
Always been good, staff are great and the service is run really well.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to post your comments regarding the treatment and care received from Good Hope Hospital. It is lovely to receive positive feedback from our patients.

Kind regards, Patient Experience Team


Provider responded

Leave your Feedback


Good Hope Hospital

Contact

0121 424 2000

Rectory Road
Sutton Coldfield
West Midlands
B75 7RR

Location

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