Heartlands Hospital
Feedback Rating
Based on 1044 reviews
Reviews (1044)
Waiting long time for appointment
February 13, 2023
I have been waiting for an appointment for a very long time.
Nice staff
February 7, 2023
They were really nice. They checked my eyes. They only had certain machines so they couldn’t do everything like making the specialised lenses I needed so they transferred me to Solihull Hospital.
Couldn't do nothing for son
February 7, 2023
My son fell down and hurt his knee. It look like it has stones in it. I took him to the hospital. They cleaned it and said there was nothing in there and then the next day his knee swelled up and there was pus in the wound. I took him back to the GP and they prescribed him antibiotics and cream for him.
Misdiagnosed
February 7, 2023
My son broke his foot. They did scans and a MRI and said there were no breaks and then sent him home on crutches. Three months later he hurt his other foot, I went back to the hospital and the doctor said that his other foot was broken but they couldn’t do anything for the foot. Now he has a lump on his foot, and the GP said they cannot do anything for him.
Helpful
February 7, 2023
They're really helpful, explain what’s going on and very quickly upload the blood results. They email and message me a few days before my appointment.
Explained procedure to me
February 6, 2023
Had biopsies and they removed the cancer from my throat. I had more biopsies and it was a day surgery. All went well and they explained what was happening.
Did not properly discharge my husband
February 6, 2023
Husband had a seizure, had a brain scan and was kept in hospital for 3 days. They phoned me and asked me to come fetch him and take him home. The nurse bought him out to me to the door. I then had a phone call later that day and was asked if my husband was with me as they did not discharge him. I did take him in on Wednesday for a brain scan.
Treated me great
January 31, 2023
Treated me great. Went in got my bed on the ward, put my stuff on the bed and went down to have my stent’s fitted. I don’t think they fitted the one properly as I could feel it when they were putting the liquid medicine it was coming out. I also did physiotherapy at the hospital after my heart attack. They were good.
Was alright
January 31, 2023
Was alright, it was day surgery. They told me about the procedure before I had it. I had something removed. Didn’t feel a thing. Wanted to get up and walk.
Care is biased
January 30, 2023
I feel care is based on race.
