NHS 111
Feedback Rating
Based on 400 reviews
Reviews (400)
Don't help
December 3, 2024
They don't help. They tell you to go to the GP, because they can't help with the problem.
Got my grandads repeat prescription
December 2, 2024
They helped my grandad get his repeat prescription corrected and delivered to his home.
Seen within 1 hour
December 2, 2024
They arranged an emergency medical appointment and was seen within an hour.
Arranged an urgent dental appointment
December 2, 2024
They arranged emergency dental appointment for us.
Sorted issues quickly
December 2, 2024
They sorted out repeat prescription issues for my dad quickly.
Very helpful
December 2, 2024
They ask so many questions but arranged a same day dental appointment for me. Very helpful service with excellent and helpful staff.
Excellent service
December 2, 2024
They have arranged urgent GP appointments a number of times. Excellent service.
Said they had booked an appointment
November 26, 2024
I asked them about getting dressing changed and they said they had booked an appointment at A&E. A&E said they don't take appointments and was sent to the day surgery unit.
They can be helpful
November 26, 2024
They can be helpful and when I can't talk to my GP they will get me an appointment elsewhere or tell me to go to the pharmacy.
Wasted time
November 26, 2024
I called them about a cyst and they said go to the GP but they told us to go to the hospital. It felt like no one knew how to deal with the situation and wasted time.
