NHS 111
Feedback Rating
Based on 449 reviews
Reviews (449)
Limited in what they can do
May 28, 2025
They pretty much tell me they're limited to what they can do. They will give you information but won't be able to send you on to anywhere.
Excellent
May 27, 2025
I called them twice today. They were excellent. They told me to call back if it got worse and so I did and they gave me an appointment on the afternoon at the dental hospital as other dentists they gave me wouldn't see me.
Answered quickly
May 27, 2025
I called them at 11am. They answered quickly and sorted an appointment for me.
Gave me the wrong information
May 27, 2025
I had an issue with them as they gave me two contact details for emergency dentists but when I called them there was a waiting list for the one of 2 years and the other said they didn't do emergencies. So I called them back today and they sent me to the dental hospital.
Very good advice
May 13, 2025
I told them my son had a bump on his head and they said to take him to A&E which we did. They were very good and had no initial wait.
Got me a GP appointment
May 6, 2025
I called them when I couldn't get a GP appointment and they booked me in for the next day.
I call them to get me a GP appointment
May 6, 2025
They seem to get me a GP appointment when I can't get one.
Brilliant
May 6, 2025
They advised I go to the pharmacy when my daughter had scarlet fever. They were brilliant and gave us great advice.
Very helpful
May 6, 2025
They usually get me an appointment with my GP when I need it urgently. Very helpful.
Too many questions
April 30, 2025
Sometimes they ask too many serious questions that aren't related to the situation and they shouldn't do that. They should just get into the nitty gritty. They need to get on with what the issue is. Then signpost you on from there.
