Bath Row Medical Practice, Attwood Green Health Centre

I had to go to them last week as I thought I had kidney stones. I called and spoke to them over the phone and they invited me in. They then said they would refer me on for a CT scan.

I tend to always get go appointments. Referred to hospital when needed. However on several occasions I have been given an hospital appointment and when I have called to set up appointment they have not sent the correct paperwork to hospital to enable them to give me an appointment for essential scans as I am a former cancer patient.

We can get appointments in good time. They are really good and the treatment is good. Very friendly the way they talk to you. Very nice.

They're fast with referrals. They have online and phone booking options. I prefer to call. They listen. Reception speak in a hushed tone so I try to avoid them Most staff are caring and listen to you. Good signposting offered to other services too.

It's easy to make an appointment on the app but when you go in there isn't a lot of communication. My last appointment wasn't great, they prescribed me paracetamol. The reception is very nice.

They're amazing, much more efficient and get things done. The doctor lets me talk a lot as I get anxious and they let me let it out. Really happy with them. They refer you too, they're brilliant. They helped me to use the NHS app too.

Pretty hard to get appointments with them, it's always a struggle. Luckily I can just contact my midwife if I have any issues.

After speaking to the GP about the importance and urgency of having my daughter's prescription sent to the pharmacy on time regularly each month, it's been 3 weeks and yet the pharmacy says it has not received a prescription and we cannot get through to anyone at the Medical Practice.

It hasn't been easy to access them, but they have recently introduced a service where you can call any time of the day and you can get a same day appointment.

They've been quite good with follow ups. I'm able to get appointments and it can be quick. Very good.