Good Hope Hospital

They told me they were referring me to the physio department and that I would hear from them. After months and months of waiting and chasing them but getting nowhere I got an appointment at a different hospital (not a UHB hospital).

I attend the rheumatology department at Good Hope hospital. Of all the hospitals this really is the worst for appointments. Communication is poor. There have been administrative errors and misinformation provided in correspondence. The service on a whole has been poor.

I have been there for bloods and consultants appointments. Very good.

I'm fortunate to have an appointment. Had to have scans and then was contacted for an appointment the next day. Excellent there.

The doctors ask my husband questions and he just says he's fine. The doctor just believes what is being said. There is a lack of awareness of dementia and how it presents. They need to read the notes and listen to the carers.

A&E is horrendous care. It's not geared for dementia patients. There was one student nurse that was great, the rest were useless. It's so busy too and was shoved in a side room. Posters everywhere about dementia care but no one really knows anything about it. They don't listen and it's all so overwhelming for the person with dementia and the carer.

Excellent. I'm very grateful to orthopaedics. I had an issue with my knee. I had a scan and now been given treatment. No complaints. I'm very happy with the care and service.

I have been waiting for ages for a supportive chair in hospital. It's an absolute failure.

They have a questionnaire asking how they did but all the questions are just demographics, asking sexuality. No questions about the ward or staff. It's ridiculous. They need to ask the relevant questions if they want to know about a service.

I was on an emergency ward two weeks ago and they were great and kept me fed.