Reviews (939)

Wonderful nurses and staff

October 20, 2025
I have attended a number of appointments here and have been admitted. The staff are mostly wonderful from nurses, doctors and general staff. The problems are due to poor management.
Anonymous

Excellent follow up care at SDEC

October 20, 2025
I recently attended a follow up appointment in the SDEC department and it was fantastic. The staff were friendly and helpful and provided tea, coffee and biscuits. The only thing that could be improved on is that they do not make it clear which department you are there to visit and they do not give any indication of how long you are likely to be waiting. There are lots of different departments working in SDEC so it appears that some people arrive and leave much quicker than you or appear to be 'pushing in' but they are likely visiting another department. If this was communicated clearly the experience would be better.
Anonymous

Amazing experience in A&E

October 20, 2025
My experience of A&E was absolutely amazing. There was no waiting at all and the care was excellent.
Anonymous

Long wait in A&E

October 20, 2025
The wait to be seen in the A&E department was very long.
Anonymous

Refused to see me for arriving late

October 20, 2025
I was late arriving for my appointment and they refused to see me. This is very frustrating because at other appointments here I have been waiting a very long time past my appointment time to be seen. I explained that I had got caught in heavy rush hour traffic but they still refused to see me. A very disappointing visit.
Anonymous

Good care on cardiology ward but food awful

October 20, 2025
I was admitted to the cardiology ward and spent a week at the hospital. The care was very good, the staff were all friendly and helpful. The only downside was the hospital food. In the week I was there I only had one decent meal. The food is really not nice.
Anonymous

A positive A&E experience

October 20, 2025
I was brought in by ambulance following a fall. I was triaged quickly and the staff took great care of me getting my wound cleaned up. It took over six hours to get the bleeding to stop and upon further investigation in the department I was admitted to the hospital for further investigation. Overall I was very satisfied with level of treatment and care I received in A&E.
Anonymous

Excellent cardiology outpatients department

October 20, 2025
I honestly think that Good Hope is the best UHB hospital. My experience of the cardiology outpatients department is excellent. The hospital and department are clean and bright. I have never had any issues, the staff are all very friendly. The one area they could improve on is the food, which is not very nice.
Anonymous

Disappointed that the department closed

Outpatients
October 15, 2025
I was very happy with the treatment and care I was receiving at Good Hope Hospital but the clinic was closed and my care was transferred to another UHB hospital. I was disappointed.
Anonymous

Can be patronising

October 15, 2025
Standard there. I'm under loads of services including cardiology, physio, bloods, they're all quite standard. Some doctors ask a lot of questions about disability that doesn't have anything to do with my conditions. They can be quite patronising in the way they talk to you too.
Anonymous

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Good Hope Hospital

Contact

0121 424 2000

Rectory Road
Sutton Coldfield
West Midlands
B75 7RR

Location

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