Good Hope Hospital

Well organised, the staff were brilliant, friendly and very thorough.

I had heart monitoring for 24 hours last week and it was one of the quickest appointments I have ever had. Just had to put the machine on and then posted it back to them the next day. I'm still waiting on the results.

Physio was alright, it went well. They have organised a follow up appointment too. Very good staff and exercises to do.

Visited the hospital as I was stung by a bee and had a very bad reaction the ambulance crew was amazing by the way.
But the hospital, the nurses and doctors were asking all sorts of questions which we didn’t mind answering for. Then a skin specialist came to see me told them about my lumps all over my body and said you need to get them checked out. Well I'm in hospital and nothing was done. They found something my bloods and put me straight on antibiotics didn’t give me anything as to why I had to be put on them. When we did ask they kept saying my white blood cells were extremely high, nothing else, so ok. Nothings been followed up, nothing has been sorted and I’ve been scared by a local doctor saying I have skin cancer and the hospital didn’t even think to even help out or give advice.

I broke my arm and they sorted it, plastered it and everything. They were really really good.

I went to A&E and they helped me. They listened and took really good care of me.

The physio is not really that helpful. I go every 6 weeks. The nurse is great.

You wait a long time in A&E but they see you.

I was treated quickly & efficiently in a very thorough way including blood tests & x-rays.I was given full feedback & felt very reassured upon departure.All staff were polite & caring.

My mother was found wandering outside her flat, at 12 pm. she is 76, just left hospital after having a stroke and sepsis. Pneumonia. Admitted to Good Hope shortly after. No one in the family was notified. Carers found her missing the next day, searched everywhere and police were called. They found her at the hospital the next morning. After 9.30 am. Sister on ward very defensive saying we only notify if very serious. My mother was having hallucinations. They had all of our contacts. Nurse first said she came from a care home, when she lives independently. Can't fault the care she gets, but surely making a single call to let family know an extremely vulnerable pensioner is in their care is not too much trouble. Will be making an official complaint.