Reviews (132)

Brilliant support provided

May 9, 2022
I went there for MRI. Brilliant support provided.
Anonymous

The service and care I received was great

April 20, 2022
I was in hospital for 10 days in diabetes ward. The service and care I received was great.
Anonymous

Its only the waiting time which is a issue

March 24, 2022
For the last two years I am waiting for a cataract operation. They have done my one eye but waiting for second one. Staff and doctors are very kind and helpful its only the waiting time which is a issue.
Anonymous

it was okay ish

Accident and emergency services
March 17, 2022
spent 8 weeks in good hope on initially AMU but was moved up to ward 16. i did find some of the nurses on ward 16 were really good with interacting with me and supporting me with the reasons i was there. but there were also some staff who appeared to be fed up with me being there. so overall it was okay.
Anonymous

Horrendous

March 7, 2022
I got to my appointment early when I got there they couldn't find my details so was refused to be seen i waited 18 months to be seen considering i was miss diagnosed for over a year
Anonymous

They were brilliant

Cardiology
February 28, 2022
Went to hospital with heart attack and they were brilliant and fitted pace maker.
Anonymous

Struggling to get an appointment

Ophthalmology
February 28, 2022
Been to Good Hope hospital to see eye consultant. After Covid phoned hospital and they said they will have to get letter from GP. She thinks that the appointment letter has been sent to a old address. She is struggling to get an appointment with eye consultant since last 2 years due to Covid and her vision is getting worse.
Anonymous

Good fracture clinic

Orthopaedics
January 10, 2022
Had follow-up appointments at the fracture clinic at Good Hope following an operation at Heartlands. Sometimes long waiting times but always received considerate and reassuring advice from the consultant.
Anonymous

Every hospital I went to was brilliant

unknown
December 20, 2021
Last year I had Kidney Cancer during lockdown, without the hospital s in the Trust, I would have been in dire straits. As GP was rubbish, didn't see them at all, not even after I phoned them for a test result which they had had for months, containing the knowledge of my tumour, which got read over the phone. ! Every hospital I went to was brilliant.
Margaret Chamberlain

Waited 12 months to see a consultant

October 7, 2021
I had to wait over 12 months to be seen by a consultant, who couldn’t examine me because of the pain I was in, who then sent me an appointment 8 weeks, if I hadn’t phoned up and said I couldn’t wait that long, I would be in more pain,
Anonymous

Reply from Good Hope Hospital

I am sorry to hear about your experience and I am concerned about the issues you have raised in your posting. If you could let the Patient Relations Team have some more details that would be very helpful. They can be e-mailed on pals@uhb.nhs.uk or contact Patient Services on 0121 424 0808. The team will be able to take the necessary action to look into your concerns.

Kind regards
Patient Experience Team


Provider responded

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Good Hope Hospital

Contact

0121 424 2000

Rectory Road
Sutton Coldfield
West Midlands
B75 7RR

Location

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