Good Hope Hospital
Feedback Rating
Based on 975 reviews
Reviews (975)
Excellent there
Outpatients
December 2, 2025
I'm fortunate to have an appointment. Had to have scans and then was contacted for an appointment the next day. Excellent there.
They need to listen to the carers
December 2, 2025
The doctors ask my husband questions and he just says he's fine. The doctor just believes what is being said. There is a lack of awareness of dementia and how it presents. They need to read the notes and listen to the carers.
Horrendous care for dementia patients
Accident and emergency services
December 2, 2025
A&E is horrendous care. It's not geared for dementia patients. There was one student nurse that was great, the rest were useless. It's so busy too and was shoved in a side room. Posters everywhere about dementia care but no one really knows anything about it. They don't listen and it's all so overwhelming for the person with dementia and the carer.
Very happy with the care and service
Orthopaedics
November 26, 2025
Excellent. I'm very grateful to orthopaedics. I had an issue with my knee. I had a scan and now been given treatment. No complaints. I'm very happy with the care and service.
Absolute failure
November 26, 2025
I have been waiting for ages for a supportive chair in hospital. It's an absolute failure.
The questions aren't appropriate
November 26, 2025
They have a questionnaire asking how they did but all the questions are just demographics, asking sexuality. No questions about the ward or staff. It's ridiculous. They need to ask the relevant questions if they want to know about a service.
Great
November 26, 2025
I was on an emergency ward two weeks ago and they were great and kept me fed.
Lovely staff
November 26, 2025
I came in a few months ago I came in straight after travelling and was so hungry. I told them I had not eaten and by the next morning I told them I was going to order something in so they sorted it. The staff were lovely.
Really good
Outpatients
November 26, 2025
My appointment was really good. I was seen before the scheduled time. The staff were good and gave good advice. The overall care is good and last week lowered my dose as they think the steroids are causing me UTI's.
I don't like assumptions being made
November 25, 2025
Last year they were going through forms and presumed my next of kin when in fact it wasn't who they presumed and was my mother. I don't like assumptions being made. It makes me feel uncomfortable.
