Good Hope Hospital

I have attended a number of appointments here and have been admitted. The staff are mostly wonderful from nurses, doctors and general staff. The problems are due to poor management.

I recently attended a follow up appointment in the SDEC department and it was fantastic. The staff were friendly and helpful and provided tea, coffee and biscuits. The only thing that could be improved on is that they do not make it clear which department you are there to visit and they do not give any indication of how long you are likely to be waiting. There are lots of different departments working in SDEC so it appears that some people arrive and leave much quicker than you or appear to be 'pushing in' but they are likely visiting another department. If this was communicated clearly the experience would be better.

My experience of A&E was absolutely amazing. There was no waiting at all and the care was excellent.

The wait to be seen in the A&E department was very long.

I was late arriving for my appointment and they refused to see me. This is very frustrating because at other appointments here I have been waiting a very long time past my appointment time to be seen. I explained that I had got caught in heavy rush hour traffic but they still refused to see me. A very disappointing visit.

I was admitted to the cardiology ward and spent a week at the hospital. The care was very good, the staff were all friendly and helpful. The only downside was the hospital food. In the week I was there I only had one decent meal. The food is really not nice.

I was brought in by ambulance following a fall. I was triaged quickly and the staff took great care of me getting my wound cleaned up. It took over six hours to get the bleeding to stop and upon further investigation in the department I was admitted to the hospital for further investigation. Overall I was very satisfied with level of treatment and care I received in A&E.

I honestly think that Good Hope is the best UHB hospital. My experience of the cardiology outpatients department is excellent. The hospital and department are clean and bright. I have never had any issues, the staff are all very friendly. The one area they could improve on is the food, which is not very nice.

I was very happy with the treatment and care I was receiving at Good Hope Hospital but the clinic was closed and my care was transferred to another UHB hospital. I was disappointed.

Standard there. I'm under loads of services including cardiology, physio, bloods, they're all quite standard. Some doctors ask a lot of questions about disability that doesn't have anything to do with my conditions. They can be quite patronising in the way they talk to you too.