Good Hope Hospital
Feedback Rating
Based on 803 reviews
Reviews (803)
No follow ups or blood tests
March 25, 2025
Long covid gave me an overactive thyroid and I was referred to an endocrinologist. Eventually, in June last year after waiting about a year, I had phone appointment with the endocrinologist which my career supported me with. He did agree that I have hypothyroidism due to long covid. I'm on medication but I was supposed to have a follow-up appointment to months later and I am still on the waiting list. I have not had any blood tests for any reason including to check my thyroid levels since June, which is almost a year ago. I feel as though I have just been left to get on with things myself and basically to rot. Nobody cares about me whatsoever in the medical profession. They make you feel like you are exaggerating or a nuisance. When you have many severe physical and mental health conditions as well as being autistic you already feel like you are a nuisance. It does not help your mental well-being when you feel disregarded and disbelieved.
Rude
unknown
March 21, 2025
I rang the number my doctors gave me after waiting over 3 months to be met by a rude woman in good hope. Then I rang again..To another woman to hang up on me, before I explained the full story of me. Waiting 6 months for an endoscopy. Oh maybe it’s just a stomach ulcer and it’ll burst.
Excellent care
Cardiology
March 19, 2025
I had bypass surgery and the care during and after was excellent.
Misdiagnosed TB and it was cancer
March 19, 2025
For five years my father was treated for TB and in the end he was diagnosed with cancer. It's so bad.
Misdiagnosed at A&E
Accident and emergency services
March 19, 2025
They misdiagnosed my daughter. She had tonsillitis and they insisted there was an issue with her pancreas.
A 2 hour wait for blood tests
Outpatients
March 19, 2025
My daughter had to have a blood test and we waited for 2 hours. Which is bad.
Quick and effective
Accident and emergency services
March 19, 2025
Very quick and effective. They helped me with my mental health issues and referred me to other organisations.
Seen straight away
Accident and emergency services
March 19, 2025
I went to A&E with a fractured ankle and was seen straight away. Good care was provided.
Unhelpful and limited support
Maternity
March 18, 2025
My maternity experience here was very bad. Staff were unhelpful and very limited support was provided.
Wrong diagnosis (should be 0 stars)
Accident and emergency services
March 11, 2025
Was in pain for hours, lady who was taking my blood pressure said my symptoms sounded like gallstones. I finally seen junior doctor she said she thinks I just had a sickness bug which I had for months, I told her I want a scan doing and she said no. I now yesterday had gallbladder removal at Solihull hospital in which the surgeon said I had a gallbladder stone stuck in my bile duct for a long time and that my gallbladder had not been functioning for a while … this could of led to an abscess… should be called no hope instead of good hope and I feel as though I should be suing the doctor that discharged me that day and didn’t get me checked properly despite me begging and crying to have a scan as I know that it was something other than a sickness bug. I was struggling to breath, had flushes, sicky feeling, discomfort not matter how I sat, everything I had symptoms of indicated to gallstones on the NHS page and the qualified doctor dismissed me!
