Good Hope Hospital
Feedback Rating
Based on 865 reviews
Reviews (865)
Long waiting times.
September 28, 2023
I get a letter every week of the treatment I have had. However the wait here is so long. Every time my daughter has to miss work to bring me and I am still here 40 iminutes after the appointment time I was given.
Very good, excellent care.
September 28, 2023
It's very good, he has had excellent care. The parking is hard to find space sometimes. We don't have to pay due to disability. The waiting can be so long. Came out at 10.30, takes up half of your day. Apart from that the care has been good.
Looked after well
September 27, 2023
Dad was there for a couple of days with a chest infection. He was looked after well and they called me once he was taken back to the care home.
Hospital is amazing. Love the service.
September 26, 2023
Love the service there. The hospital is amazing. I have a broken spine and the care and attitude of staff is just incredible, I much prefer this hospital over other services I have used.
Tried contacting them and heard nothing.
September 26, 2023
Not too bad. Waiting on an appointment for rheumatoid arthritis and they said I could contact them if condition worsened but tried to contact them and have heard nothing. It's been 8 months.
Was seen after 6 hours of waiting.
Accident and emergency services
September 25, 2023
Went to A&E at 12am and was seen after 6 hours of waiting at 6am in the morning.
First experience and they were good.
September 25, 2023
First time at the fit clinic. First experience and they were good. Really far hospital to get to but good.
Waiting for follow up appointment
September 8, 2023
I go to see cardiologist and they found a blockage in my heart. They referred onto Heartlands for an MRI scan and I'm now waiting for a follow up angiogram to see whether I need to have a stent fitted. I've not been waiting too long but I'm just waiting to see how long it'll be.
Hospital was dirty and I felt uncomfortable
September 8, 2023
Had a fall, ended up doing the splits and the doctor came as I was in terrible pain. She said I had broken my hip and I ended up going to hospital. Now I have one leg shorted than the other and has been going to physiotherapy. My memory is very poor and have mental health problems. I often refer to the hospital as 'No Hope' I felt very uncomfortable there, it felt dirty, the food was awful and I was discharged back to an empty house as I live alone.
Interpreters leave if appointment runs late
September 8, 2023
I've been trying to get an appointment sorted because of diabetes and getting my retinas checked. I tried to get an appointment for 3 months. I've chased it and the staff have helped and phoned them. I'm also waiting for new glasses as well and my support worker is chasing that but nothings been heard. They do book interpreters when I get there. Sometimes the appointments can run late and the interpreters are only booked in for a certain amount of time. That can be tricky.
