Heartlands Hospital
Feedback Rating
Based on 1111 reviews
Reviews (1111)
A very helpful and kind cardiologist
Cardiology/heart medicine
February 5, 2025
My husband had a heart bypass there and was provided excellent care and treatment. The cardiologist was vey kind and helpful.
Excellent treatment
February 5, 2025
My husband had stomach cancer and the treatment was excellent. He had treatment in February 2022.
Prescribed medication without proper checks
Paediatric care
February 5, 2025
They sent an appointment letter but no information so I wasn't able to prepare my daughter for the appointment. She ended up shutting down. She was only in there for 6 minutes and they prescribed her melatonin without checking height or weight or anything.
Long waits
February 5, 2025
Can only give three stars because of the long waits seeing a consultant
Seen within 3 hours at A&E
Accident and emergency services
February 5, 2025
I was seen within 3 hours for shoulder pain at A&E. They examined me and gave me medication.
Clinic ran 2 hours late
February 4, 2025
I went to Heartlands for a routine check up and it was so busy that clinic was running 2 hours late. Staff were rude and unhelpful.
Nurses helped me a lot
January 29, 2025
The nurses helped me a lot and I stayed until I felt ready to go home which was nice. It was clean and I don't have a bad thing to say for the three days I was in there.
It was okay
Accident and emergency services
January 29, 2025
I went to A&E and it was okay. It was clean but the waiting time could be better. I waited for 6 hours and then admitted for three days.
Long waits and the staff are moody
Accident and emergency services
January 28, 2025
Always takes so long to get someone to see you and the staff are so moody. It's hard when you're already feeling unwell and you don't know how long you will have to wait.
8 hour wait at A&E
Accident and emergency services
January 28, 2025
I have waited over 8 hour in A&E. They check you and send you on your way.
