Heartlands Hospital
Feedback Rating
Based on 1293 reviews
Reviews (1293)
Didn't feel comfortable there
May 27, 2025
The staff were lovely but the atmosphere is awful and I did not feel comfortable.
They took good care of me
May 27, 2025
I was there for 4 days before being transferred to the QE. The care was okay it's just not the best hospital to be in but they took good care of me.
Brilliant
May 27, 2025
They looked after me and couldn't do anymore for me. Brilliant.
Fixed my stitches
Outpatients
May 20, 2025
Called me in to check my stitches after the hip operation and they fixed some of the stitches for me.
Grumpy and inconsiderate staff
Accident and emergency services
May 13, 2025
Taking my mother with cellulitis in leg after knee replacement. Poor parking availability, long wait in a waiting room that looked like a war zone. Staff grumpy and inconsiderate, didn’t bother to examine properly.
A kind A&E doctor
Accident and emergency services
May 13, 2025
I had abdominal pain and I went to A&E. I waited for three hours but was seen by a very helpful and kind doctor in the end.
Results the same day
May 13, 2025
My wife had an x-ray. She had a scan on leg. Had the results the same day and said there were no blood tests and was clear which was good.
Long wait but helpful
Accident and emergency services
May 13, 2025
My wife waited 5 hours at A&E was check and told to return the next day for a scan. A long wait but helpful.
Told to go to Childrens
Accident and emergency services
May 13, 2025
Very bad. My daughter fell and cut her chin wide open. We called an ambulance and waited for 4 hours. They doctor there told us she couldn't be treated there and we needed to go to the children's hospital. They didn't do anything to help her during that time it was so bad.
They did their utmost at A&E
Accident and emergency services
May 13, 2025
I went to A&E when I thought I had broken my arm. I waited about an hour. They did their utmost and gave me a wheelchair and got me through quickly to x-ray.
