Heartlands Hospital
Feedback Rating
Based on 1228 reviews
Reviews (1228)
Six hours to be sent on her way
Paediatric care
March 25, 2025
We waited at paediatrics for 6 hours and all they did was a blood test and asked some questions. They looked at her like she was lying and sent her on the way with no pain relief. The blood tests came back as having a vitamin D deficiency .
Sent from one department to another
Accident and emergency services
March 25, 2025
Went to A&E and was triaged to urgent care. We waited there for 30 minutes and then was sent to paediatrics.
They sorted me out
Accident and emergency services
March 25, 2025
I had a check up when the police took me in. They were good there and they sorted me out and got me supported accommodation.
Kind and helpful maternity staff
Maternity
March 19, 2025
My daughter is happy and satisfied with the care and treatment provided at the maternity unit. The nurses and the doctors were very helpful and kind to her.
Prepare for the long wait at A&E
Accident and emergency services
March 19, 2025
Before going to A&E keep in mind that you have to wait for at least 6 to 8 hours. Complete lack of facilities and professional staffing.
Excellent support
Maternity
March 19, 2025
Five stars for the maternity midwives and nurses who provided excellent care and support to my daughter.
Dissatisfied with A&E
Accident and emergency services
March 19, 2025
I waited for 8 hours at A&E. I am very dissatisfied by the care and treatment provided.
Wonderful A&E doctor
Accident and emergency services
March 19, 2025
I waited for 2 hours at A&E but was seen by a wonderful doctor who provided excellent care and treatment.
Excellent care and treatment
Ophthalmology
March 19, 2025
I was treated for a detached retina, the care and treatment was excellent.
Short staffed A&E
Accident and emergency services
March 19, 2025
I have been to A&E many times and they are overworked in there and short of staff.
