Lordswood House Group Medical Practice
Feedback Rating
Based on 194 reviews
Reviews (194)
Doctors are all good but staff is rude unsympathetic
April 5, 2022
Lady at prescriptions is rude. She feels powerful because she is providing medicines to patients
Very long wait on phone
March 31, 2022
No appointment and very long wait on phone, sometimes you have to call 10 times & wait online for 50 mins.
Very difficult to contact them
March 31, 2022
Very difficult to contact them. Always very hard to get an appointment.
Unable to see a doctor - ever
March 6, 2022
Unacceptable service, they don’t want to see anyone, they make it as hard as possible for you to see a GP in person
Perfectly satisfactory.
September 14, 2021
Whenever I've had to use this practice (which isn't often) I've found it perfectly satisfactory.
Recently dreadful
August 22, 2021
Recently dreadful
Difficult to get an appointment
August 22, 2021
There is none as I can't get an appointment . Or even get through on the telephone
Difficult to get an appointment
August 8, 2021
Difficult to get an appointment. Fobbed off by 'phone. Obliged to pay to see a Consultant privately - who was very helpful. Why am I paying for an NHS that is unavailable to me?
Very good
August 7, 2021
Very good
Quick, receptive, helpful and efficient
July 14, 2021
I have had several appointments at this surgery over COVID and they have been brilliant - quick, receptive, helpful and efficient.