Queen Elizabeth Hospital Birmingham

Long waiting times at A&E but service offered is good.

Good and accessible service. Looked after well once inside the hospital.

Waiting for appointments for months / Years. After Covid used A&E and waited for hours.

Recently I got two stents done at cardiology department. My experience is ok and I go for regular fellow up appointments.

I have attended the cardiology department number of times, they are excellent.

I am being treated at cancer centre for kidney related issue. The team of medical staff is very helpful and have explained the whole treatment journey very well.

I was treated for Brain Tumour at QE. The surgeon was very good and made that difficult time easy for me by explaining whole of the process to me and then providing appropriate aftercare.

I had a 9 hour wait in QE hospital A&E, I couldn't be taken to Heartlands Hospital as the queue was too long. 200 in front of me. I needed a scan. I got seen for MRI and the doctor gave me one tablet that I had to wait an hour for. I was there so long I gave up and left as I had enough of waiting. I had hurt my back so I couldn't sit. I wouldn't go again- I couldn't put myself through that again.

There is a language barrier – I have no way to ask questions about the services I use. I need interpreters for all the services I access. It is always difficult to contact them on phone and when I'm at the appointment it is difficult to get an interpreter.

It is difficult for me to access services due to a lack of transport and language barriers.