Queen Elizabeth Hospital Birmingham

Friendly at endoscopy. An efficient service. I don't have to wait long.

A&E treated me really well. Really good people and there wasn't a long wait before being moved to a ward.

Fine, no problems at all. See them easily and they're good. Excellent staff.

Okay, I saw the consultant not long ago here and it was good. They were helpful and I was listened to and they answered my questions.

Excellent care for the 4 days as an inpatient before Mom passed. They sent us bereavement support too. She was 93.

I waited 1.5 hours for the consultant. They did some tests which was okay and was advised of the procedure but then told I would be referred for a different procedure instead due to complications.

Waited in A&E for 10 hours and then given the correct painkillers after previously being given the wrong ones. They were more helpful the second time round.

The mental health team gave us leaflets. There wasn't much help or support given. Didn't take all of his needs into account. It was a waste of time.

I went to A&E and it was chaos in there. I asked the nurse for somewhere quieter for my autistic son and they said I couldn't jump the queue. We left the hospital and returned at 11pm. We were then taken to a quieter pod and then treated. Finally at 2:30am after he was stitched up and then later discharged at 10am after seeing the mental health team.

Absolute disgrace of a department.
There are not enough words to express how badly we were treated yesterday by a doctor. Having arrived with severe sudden upper abdominal pain to the point I could not sit to be told by her after waiting four hours that we shouldn’t have attended A&E, completely dismissed by her, bloods were normal so she did not even bother to examine me. Then tells me to go private. I doubt she would treat her own family like this and I will be making a formal complaint. Meanwhile they welcome the local down and outs and various others to the department with open arms. Doctors are supposed to look after you not talk down to you and dismiss you, disgraceful.