Queen Elizabeth Hospital Birmingham

Very little went well. Care was appalling and food was inedible. Using faulty equipment until I pointed it out to them. Staff didn’t realise.

This A&E is much better than other hospital A&Es. I have visited twice and been seen within 2 hours.

I was treated there for COPD. The consultant explained the issues well and provided the right medication.

I had cataract surgery 14 months ago after Specsavers referred me. All went well and they said my eyes are excellent. I read the chart as if I was 50 years old not 91.

I have a brain mass, I had a biopsy inconclusive that was ok, however they put me on anti seizure drugs and I reacted badly, I tried to tell neurology but they fobbed me off. I was very poorly, found a good GP who helped me, now I have side effects on another drug. No one listens, they ignore my emails and phone messages, they don’t ring back. I’ve had enough, it takes weeks to answer my GP meanwhile I’m getting worse everyday, this is the worst hospital ever.

I have always waited a long time for the appointments at ENT but the consultants are good.

The staff at the respiratory clinic are very friendly and engage very well with patients. Booking and cancelling appointment are very easy.

Very quick treatment provided by doctors. My sugar levels fell low and I was taken to A&E.

The treatment experience was excellent at A&E. In and out with medication in under 2 hours.

My husband's eye clinic appointments usually result in long waits, the last time he had an appointment at 11AM and wasn't seen until 1:20PM.