Reviews (169)

Very helpful consutlant

November 13, 2024
Very helpful consultant who explained the problems in detail and the possible treatments available.
Anonymous

Good and very helpful

November 4, 2024
I have macular degeneration appointment and they were good but it is so far to travel so I asked for a hospital closer. They were good and very helpful.
Anonymous

Good but uncomfortable

November 4, 2024
I went for a sleep study. It was easy to find. I didn't get much sleep as I was wired up like a Christmas tree which was a bit uncomfortable.
Anonymous

They give me injections

November 4, 2024
I had a steroid injection and I see the shoulder specialist here. They are good and they do weekend appointments too. There are no long waits on arrival.
Anonymous

Good experience

October 29, 2024
Doctor was very nice, explained the procedure. 2 week referral, was seen in less than a week
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really glad to hear our colleague you saw explained the procedure you were having and you were seen in a timely manner.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Care and treatment is excellent

October 14, 2024
I attend the asthma clinic every 6 months. The care and treatment is excellent.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really glad to hear your care and treatment from our colleagues in the Asthma Clinic is excellent.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

5 stars here

October 8, 2024
They have done an ECG and now I'm waiting for a CT angiogram now.
Anonymous

Reply from Solihull Hospital

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really glad to hear you have had your ECG appointment and are now waiting for a CT Angiogram.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

It's not okay to treat someone that way.

October 7, 2024
Urgent 2 week referral done by my GP to Breast Clinic in July 2024. Referral was declined by a consultant stating on the basis that a mammogram had been done 6 to 12 months previously (this was incorrect). Also must note that 12 months previously my GP had on 2 separate occasions done non urgent referrals to the breast clinic which were also rejected.
My GP went back to the breast clinic to inform that the consultant was incorrect and that I had not had a mammogram or been seen in the last 6/12 months.
After 13 months of attempted referrals to the breast clinic I was eventually seen on the September 2024 by a locum consultant who huffed and puffed throughout the consultation and a number of times said that he would be discharging be that day. After my same day mammogram it turned out that I needed a vacuum assisted biopsy which was swiftly carried out. It is now October 2024 and I have heard from no one as to the results of my biopsy.
The radiographers, nurses etc were professional, knowledgeable, empathetic simply amazing people.
The referral process is a disgrace. The consultants are rude and arrogant and at a time when someone is at their most vulnerable I do not understand why they even think it is ok to treat or speak to anyone the way they do.

The time taken to come back to a patient with their biopsy results is unfair! There has to be a better system. It is coming up to 4 weeks after my biopsy and I have heard nothing.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that you are having issues getting referred and haven’t been given any updates on the results of your biopsy

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

Georgia Clarke

Patient Experience Assistant at University Hospitals Birmingham


Provider responded

Excellent at the pre-op unit

October 1, 2024
I went to the pre-op assessment unit with my mother. The care, treatment and support was excellent.
Anonymous

Reply from Solihull Hospital

Dear Relative

Thank you so much for taking the time to provide feedback about Solihull Hospital. We are really pleased to hear that you're so happy with the care that your mother received at the pre-op assessment unit.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Nice to me

September 30, 2024
They were nice to me and diagnosed me.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you're happy with the care you received and that staff diagnosing you were so nice.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

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Solihull Hospital

Contact

0121 424 2000

Lode Lane
Solihull
West Midlands
B91 2JL

Location

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